Privacy Policy
Privacy Policy
Business Name: Papa Kayum Mahadi Traditional Healer
Location: South Africa
Papa Kayum Mahadi Traditional Healer (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, book consultations, or purchase products or services.
1. Information We Collect
We may collect the following personal information:
Full name
Phone number
Email address
Physical address (for deliveries)
Payment information (processed securely via third-party providers)
Information you provide during consultations
Website usage data (via cookies or analytics tools)
We only collect information that is necessary to provide our services.
2. How We Use Your Information
Your information may be used to:
Schedule and provide consultations
Process payments
Deliver products
Respond to inquiries
Send appointment confirmations
Improve our website and services
Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Confidentiality of Consultations
All consultation discussions are treated as private and confidential.
However, communication via phone, email, or messaging platforms (such as WhatsApp) may involve third-party service providers, and complete security cannot always be guaranteed.
4. Cookies and Website Tracking
Our website may use cookies and analytics tools to:
Improve user experience
Track website traffic
Understand visitor behavior
You may disable cookies through your browser settings.
5. Sharing of Information
We may share limited personal information with:
Payment processors
Courier or delivery services
Website hosting providers
We will only share information when necessary to provide services or when required by law.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Loss
Misuse
Alteration
Despite our efforts, no online system can guarantee complete security.
7. Your Rights Under POPIA
Under South African law, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (where legally permissible)
Object to the processing of your information
Lodge a complaint with the Information Regulator of South Africa
Requests can be made using the contact details below.
8. Data Retention
We retain personal information only as long as necessary to:
Provide services
Comply with legal requirements
Resolve disputes
After this period, your information will be securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Papa Kayum Mahadi Traditional Healer
